Payment Policy

Last updated: November 11, 2026

Currency and the checkout total

Prices are shown in U.S. dollars (USD). Before you authorize payment, check the order total, any applicable taxes and delivery charges shown at checkout. Standard shipping is free for eligible U.S. addresses with no minimum order.

Payment options

Use the payment options presented at checkout for your order.

Options can depend on the device, location, currency and eligibility for the order.

Authorization, payment failures and duplicate charges

A pending authorization is a hold and can appear before a payment posts. A transaction may be declined or reviewed for fraud prevention. If payment fails, check the details you entered. If you see a possible duplicate charge or are unsure an order went through, contact customer support before paying again. Your card issuer may be able to explain a pending hold.

Payment security

We will not ask for your full card number, security code, password or one-time authentication code by email. We do not ask you to pay by off-site bank transfer, cryptocurrency or transfer to a personal account.

Recurring payments

This policy does not authorize recurring charges. Review the terms displayed before confirming the transaction.

Refunds to the original payment method

For an approved return, we will issue the refund to the original payment method within 10 calendar days after receiving and inspecting the returned item. Your bank, card issuer, or payment provider may require additional time to post the credit to your account.

See the Refund and Return Policy for return eligibility and instructions.

Nothing in this policy limits any consumer rights or remedies that cannot be waived under applicable U.S. federal or state law.

Customer support

support@rohothtyhys.com