Shipping Policy

Last updated: November 11, 2026

Where we deliver and what it costs

Standard shipping is free (USD 0.00) for eligible delivery addresses in the 50 U.S. states and Washington, D.C., with no minimum order. We do not offer international shipping.

For a PO box, military address or U.S. territory, contact us before ordering to check whether we can serve that address. Review delivery availability at checkout.

Processing and transit estimates

Allow 1–2 business days for processing and an estimated 2–4 business days in transit after shipment, for an estimated total of 3–6 business days. Business days are Monday through Friday, excluding U.S. federal holidays.

These are estimates, so the actual delivery date may vary.

Tracking and address changes

Use the tracking information you receive when available. Contact us with your order number if tracking is missing or unclear.

Contact us promptly to request an order change or cancellation. We will check whether processing or shipment has already started before confirming what is possible.

Delays and delivery problems

If we cannot ship within the promised time, we will notify you and offer the choice of accepting a revised shipping date or canceling for a prompt refund.

If a shipment arrives damaged, appears lost or was delivered somewhere unexpected, contact us with your order number and any tracking details. If tracking shows delivery, check the delivery location listed before contacting us.

For order problems and returns, see the Refund and Return Policy.

Nothing in this policy limits any consumer rights or remedies that cannot be waived under applicable U.S. federal or state law.

Customer support

support@rohothtyhys.com